General Terms & Conditions
The placing of an order with FHW Events & Marketing Ltd by the customer will be deemed to be an acceptance of these conditions.
The copyright for all purposes in all artwork copy and other material which FHW Events & Marketing Ltd or its employees have contributed to or reworked shall rest with FHW Events & Marketing Ltd.
(1) Accounts on invoice: Payment terms are strictly 21 days unless otherwise agreed. FHW Events & Marketing Ltd reserves the right to suspend other services until the outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to a £20 administration charge plus interest at up to 8% over the current Bank of England base rate. We also reserves the right to claim for compensation for recovery costs under late payment legislation if money owed is not received by the agreed date.
(2) Accounts on a deposit and/or prepay basis. Although FHW Events & Marketing Ltd reserves the right to change prices of accounts or services at any time, all pricing is guaranteed for the period of prepayment. Any changes to prices will be clearly communicated to customers prior to their application, with customers being given one month‘s notice of any changes. Notice will be served via email, to the email address held on the FHW Events & Marketing Ltd account. Payment is due every 21 or 365 days, from the date the account was established. Customers will automatically be charged again at the end of their pre-pay period unless confirmation of the wish to close has already been received. Applications for a credit account will be considered but FHW Events & Marketing Ltd reserves the right to refuse any application and no reason will be given for any such refusal. Date from Credit Reference Agencies is obtained.
In situations where the card number is declined, or a cheque returned, FHW Events & Marketing Ltd will immediately suspend the facility to purchase services until the outstanding charge is processed successfully. In addition, FHW Events & Marketing Ltd reserves the right to suspend other services until the outstanding debt is cleared. Any non-payment of a recurring invoice may be subject to a £20 administration charge plus interest at up to 8% over the current Bank of England base rate. We also reserve the right to claim for compensation for recovery costs under late payment legislation if money owed is not received by the agreed date and under the agreed credit terms.
The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request. You are required to have a valid credit/debit card or bank account and email address registered on your account at all times, failure to do so may result in suspension of your account. All payment is in UK sterling. All prices displayed are shown excluding UK VAT. We do not store credit card details nor do we share customer details with any 3rd parties.
Your personal details
Please note that whilst your email is primarily used for billing purposes, FHW Events & Marketing Ltd reserves the right to email you information about enhancements to our systems and product offerings. You can unsubscribe from marketing communications by emailing firstname.lastname@example.org. We will not provide any of your personal information to other companies or individuals without your permission. However, we may need to provide your name and delivery address to third parties that FHW Events & Marketing Ltd may use for the purposes of delivering specific services to you (e.g. customer support).